Technical Systems Implementation Engineer (L3) / Tech Lead
DCV Sabenza IT and Recruitment
- R Undisclosed
- Permanent Senior position
-
Johannesburg Region
- Posted 17 May 2024 by DCV Sabenza IT and Recruitment
- Expires in 23 days
-
Job 2567435
About the position
Are you ready to lead and innovate in the realm of technical systems implementation? Do you have a passion for problem-solving and a knack for designing robust technical solutions? If so, we want you on our team!
The primary responsibility of the TS Implementation Engineer (L3) is to provide technical support to clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. The TS Implementation Engineer (L3) is involved in more complex environments for installation, configuration and fault management.
Academic Qualifications and Certifications:
- Computer Science / Information Technology Degree or equivalent together with specialised training in new technologies and legacy systems or equivalent
- Project management certification
Education and Certifications
- Computer Science / Information Technology Degree or equivalent.
- Cisco CCNP Certification
- Aruba ACSA Certification
- F5 Certified Technical Specialist - Experience deploying and supporting.
- F5 BIG-IP LTM
- F5 BIG-IP DNS
- F5 BIG-IP ASM
- F5 BIG-IP APM
- Infoblox DDI and CNS certifications
Required Experience:
- Solid work experience in a technical implementation engineering or similar role
- Experience engaging with clients and conducting presentations
- Good project administration and documentation experience
- Report writing experience
- Basic project management
Skills Summary:
- Configuration Management (CM)
- Installation Management
- Problem Resolution
- Report Writing
- Root Cause Analysis (RCA)
- Technical Solution Design
- Technology Services
- Troubleshooting
Knowledge, Skills and Attributes:
- Good understanding and appreciation of technical design and business principles
- Demonstrates project management and administration ability
- Good project skills which are demonstrated in the execution of installations and other assignments
- Demonstrate customer engagement skills
- Demonstrate relevant domain specialist knowledge
- Good verbal communication skills
- Client focused and display a proactive approach to solving problems
- Ability to work under pressure
- Ability to coach, mentor and provide guidance to team members
- Good understanding of project management principles
Desired Skills:
- Configuration Management
- Installation Management
- Root Cause Analysis
- Troubleshooting
- CCNP
- Aruba
- F5
- F5 BIG
- Infoblox
Desired Work Experience:
DCV Sabenza IT and Recruitment
About the agency
Dedicated to the recruitment of IT professionals
Sabenza iT is a South African registered business focusing on Finance, Engineering, SAP and general iT recruitment. We have over 18 years' experience in recruiting in South Africa, Australia, Europe, South America and Asia and have worked with a number of large companies offering the best service. We at Sabenza iT understands the changing market and we mold our services around each of our client's needs to offer a personal service. Sabenza iT has forged strong relationships with both Clients and Consultants by ensuring both parties get the most out of every placement. Our Head Office is based in South Africa and we have a satellite office in the UK so that we can keep in contact with expats who may consider returning to South Africa and so that we can offer our services globally for Consultants looking to go to South Africa and Consultants who are looking for opportunities abroad.
We at Sabenza recognize the difference it makes to maintain good client relationships and we are keeping our client base niche and manageable in order to give the best service possible. We have gained a good reputation in the market place and have built a very large network and database of consultants that we draw from for each role. We are able to send applications within 24 hours of receiving a role profile or spec. We use one of the best Database software tools available to keep our database up to date and very fast to search.
Sabenza iT does not only use job-sites, we headhunt and we use our network to find our clients the right Candidates. We have a strong Facebook presence and we have over 12,000 LinkedIn connections.
For further information, please visit our website www.sabenzait.co.za or call me at any time on Tel: 0330040131.
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