Service Advisor
Hire Resolve
- R25,000 - R33,300 per month
- Permanent Senior position
-
Margate
- Posted 17 May 2024 by Hire Resolve
- Expires in 23 days
-
Job 2567609 - Ref 91207
About the position
Hire Resolve are looking for a Service Advisor for their client. The Service Advisor is responsible for assisting customers with their vehicle service needs and ensuring a positive experience throughout the service process. The Service Advisor acts as the primary point of contact for customers, providing them with information on service options, pricing, and timelines, as well as coordinating service appointments and overseeing the progress of service work. The Service Advisor must possess excellent customer service skills, strong communication abilities, and a thorough understanding of automotive service processes.
Key Responsibilities:
- Greet customers and inquire about their service needs
- Provide detailed explanations of recommended services, pricing, and timelines
- Answer customer questions and address concerns
- Schedule service appointments and ensure timely completion of work
- Communicate with technicians to relay customer requests and monitor service progress
- Maintain accurate and up-to-date records of customer interactions and service transactions
- Follow up with customers after service to ensure satisfaction and address any additional needs
Requirements:
- Diploma or equivalent
- Previous experience in customer service, preferably in the automotive industry
- Strong communication and interpersonal skills
- Knowledge of automotive service processes and procedures
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in computer systems and software applications
- Valid driver's license
Benefits:
Contact Hire Resolve for your next career-changing move.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Rebecca Grylls, Ashley Feldtmann, or Thomas Stacey at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: [URL Removed] or email us your CV: [Email Address Removed].com
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
Desired Skills:
- Service Advisor
- Service Advisor
- Service Advisor
Hire Resolve
About the agency
Hire Resolve is a specialist Recruitment & Staffing firm founded in 2004.
Hire Resolve is focused on finding career seekers a work environment that best suits them. Our goal is your workplace satisfaction.
We operate in the engineering, finance, IT, mining, supply chain, trade and technical industries.
The Hire Resolve team prides itself on its technical & industry knowledge. The consultants at Hire Resolve are very well-established in their community - they are industry-savvy & technically competent.
We offer a personalized experience for each individual, to guarantee that you find the best possible position for your career growth.
If you are looking for an exciting new career opportunity get in touch and connect with one of our skilled consultants today!
Receive a daily digest of all new jobs matching this job. Your information is safe with us and you can cancel any time.
EMAIL ME JOBS LIKE THIS
Email me jobs similar to: Service Advisor
Receive a daily digest of all new jobs matching this job: Senior IT Auditor. Your information is safe with us and you can cancel at any time.
