About the position
An International Mining Company has a Contract position for a Regional Specialist Protection Services.
Information Management (IM) develops and optimises the engine that powers the mining house’s digital and technology ecosystems, so our people can re-imagine the ways we mine, work, and operate.
We are a team of highly specialised experts who consistently push the boundaries of digital, technology, and automation—innovating to drive a smarter, safer, and more sustainable enterprise.
We touch every area of our business, driving value and growth as a result of this approach. We generate efficiencies by optimising operations and improving productivity. We support faster decision making through technical and digital support to our global workforce 24/7. We also drive business continuity by anticipating and managing cyber security, privacy and intellectual property risks through centralised controls.
The purpose of the position is to own stakeholder relationships and service delivery for commercial and technical systems within Global IM for their relevant sites and regions.
Undergraduate/postgradute B degree in IM discipline.
Monitor the work and overall performance of regional protection services technology systems for all mining operations.
Evaluate and ensure processing performance relating to system
Forecast financial, physical, and IM service specialists
Manage all risks relating to the protection services environment.
Manage costs associated with the protection services transparently
Own a monthly, global service delivery review with the protection services vendors, with input from the regions
Act as the subject matter escalation point for regional incidents or complex site incidents
Manage the performance of the vendors
Understand technological trends and use this knowledge
Oversee and coordinate frameworks, designs, blueprints and restoration plans
Develop business and technology standards
Requirements Analysis involves gathering and analyzing users' and stakeholders' requirements
System Design: Designing the architecture and components of protection services management systems, including video management systems, surveillance infrastructure and access control.
Integration Planning: Planning and implementing integration between different protection services management systems and other enterprise systems to facilitate seamless data exchange and interoperability.
Performance Monitoring and Optimization: Monitoring the performance of protection services management systems and optimizing their configuration, resources, and processes to improve efficiency, scalability, and reliability.
Desired Skills:
- IT and OT discipline and governance
- Deliver a portfolio of OT services
- HQ
- Regional and Frontline IM services