Receptionist at Sodexo

About the position

To assist the unit management to supervise the control of reception area to the required standards and to provide a service to the client's specifications and satisfaction within the standards laid down by the company.

• Using multi line telephone system, answers and appropriately routes incoming calls.
• To answer all incoming calls with proper telephone etiquette. Must be professional, credible, pleasant and sincere.
• Greets visitors in a pleasant and professional manner, assists and directs them as requested.
• Ensures that guests sign in the register and issues them with a visitor's card.
• Retrieves the cards from the visitors on their departure.
• Co-ordinate receiving incoming and outgoing shipping packages / mail.
• Distribute and or notify staff of incoming mail / packages received.
• Distribute packages/ mail to branches.
• Organize and maintain filling systems for documentation.
• Maintain and distribute Monthly company birthday list.
• Keep reception desk and area neat and tidy always.
• Ongoing updating of Branch and emergency telephone numbers.
• Telephone to be answered promptly (By 3rd ring).
• Adherence to company codes and standards.
• Perform & assist with the site inspection- Safety Walks.
• To ensure a friendly and efficient service to all customers by all team members
• To attend all training scheduled for you.
• To attend staff meetings.
• To relief in other Sodexo units when required.
• To carry out any other duties or work outside the normal daily routine but within the overall scope of the position.
• Assist with sodexo administration.
• To print the monthly attendance registers for the team onsite.
• Management may allocate additional tasks to you. You may be expected to carry out these tasks to Company Standards.
• You are required to complete your daily duties in a positive manner, and to ensure that your conduct enhances "Team Spirit" within the unit.

Desired Skills:

• Receptionist Duties
• Office Reception
• Answering Calls
• Making Reservations
• Assisting Visitors
• Maintain Reception Area

Desired Work Experience:

• 2 to 5 years Catering
• 2 to 5 years Switchboard / Reception

Desired Qualification Level:

• Grade 12 / Matric

Employer & Job Benefits:

• Provident Fund
• Medical Aid