MEDICAL AID only Customer service at M&M Consulting
M&M Consulting Services and Talent Acquisition
- R20,000 per month
- Permanent Intermediate position
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Bryanston
- Posted 21 Apr 2024 by M&M Consulting Services and Talent Acquisition
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Job 2561837
About the position
Purpose of the Job
Responsible for resolution of queries in accordance with the medical scheme rules and legislation. Professional customer services work at an advanced level involving answering phone calls and resolving queries, complaints and providing information and educating the members.
Resonsibilities
- Telephonic liaison and written response to members and suppliers
- Search files and records for information related to complaints/queries and determine solutions to the problems according to the company's policy and procedures (telephonically or in written format)
- Liaison with members, providers, internal departments and Healthcare partners
- Complete all related administration work.
- Provide feedback to members, Healthcare suppliers on the enquiry/complaint
- Work out quotes on dental-, optometry etc. benefits and quote the member/provider correctly.
- Utilise and record information using the elected systems
- Checking accounts for amendments and resubmissions.
Desired Skills:
- 3 to 5 years
- Experience in the Healthcare industry
Desired Qualification Level:
About The Employer:
Medical
M&M Consulting Services and Talent Acquisition
About the agency
M&M Consulting Services as a business was established by its owners through the passion and commitment in serving people and Corporates, by
providing strategic partnerships to our clients, developing expertise of our client's environment, their challenges and other needs.
With over 14years experience in Human Capital, M&M Consulting Services has mainly focused on Managed Services and Recruitment and allowing businesses to focus on their core business. We combine our HR expertise with the knowledge of our client's environment to design, implement and
manage customized staffing solutions, resulting in improved business performance for our clients.
M&M Consulting Services is a SME, providing the flexibility most companies desire in the current economical state. We are ever changing and by doing so,we are able to blend in with the land scape changes.
WHAT WE DO
Partnering with key Stakeholders, Our vision is to be a proudly South African talent solutions provider, delivering the highest quality of service to clients and candidates.
We’re in the business of transformation, of both organizations and careers. Through the range of recruitment, talent management and recruitment process outsourcing solutions we offer, we help both organizations and individuals realize their full potential.
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Job expired on 2024/04/28
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