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Lesley Snyman and associates

Junior Network Engineer (Level 1 Managed Services)

Lesley Snyman and associates

  • R15,000 - R18,000 per month
  • Permanent Junior position
  • Ruimsig
  • Posted 11 May 2024 by Lesley Snyman and associates
  • Expires in 19 days
  • Job 2566655
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About the position

Able to troubleshoot networking issues, and assist in the resolution and implementation of network solutions, end-user issues, and supported applications in a fast-paced environment.

** Please note this is an office-based (not hybrid) position for an international company with set working hours between 10:30 and 19:30 (Monday - Friday)

Minimum Requirements and Qualifications:

  • 3 years of experience in Level 1 support as a junior network engineer/desktop engine or /server administrator
  • Relevant certifications: MCP Certification, N+, Server+, A+
  • Basic knowledge of security best practices and network security technologies
  • Proficiency in network troubleshooting tools and techniques
  • Strong understanding of networking concepts, protocols, and technologies
  • Understand and use ConnectWise to effectively manage tickets to resolution
  • Basic Exchange and File Server Administration

Key Performance Areas:

  • Monitor client's systems
  • Provide both remote and onsite customer support
  • Resolve end-user issues and supported applications
  • New user setups -including profile creation, application installation, and full testing
  • Complete RFQ within tickets for quotes
  • Customer interaction and communication
  • Troubleshooting and problem-solving
  • Security and Best Practices

Desired Skills:

  • End user
  • AWP
  • 0365 suite
  • Managed services
  • VLAN
  • ConnectWise
  • Network monitoring
  • Help Desk Support

Desired Work Experience:

  • 2 to 5 years IT Networking
  • 2 to 5 years Systems / Network Administration

About The Employer:

International technology company renowned for managed IT Services, Unified Communications, Cloud Services, Network Infrastructure, Consultancy, Data-Centre, Security Services, IT hardware, and software supply.

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Lesley Snyman and associates

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About the agency

Lesley Snyman and associates (LSA) is a proudly South African, talent acquisition and recruitment specialist, skilled in the identification and resourcing of Human Capital. At Lesley Snyman and associates we advance the career trajectories of our candidates by providing them with suitable opportunities for growth, development and career advancement. In partnership with our clients, we develop an in-depth understanding of their unique corporate culture and of their specific requirements to facilitate the synergetic placement of talent. Our mission is to embody the core values of Trust, Integrity, Honesty and Mutual Respect. In doing so we believe that we will be able to provide the best possible service to both clients and candidates alike. We understand that just as each job specification differs, so too do the daily processes involved in identifying and recruiting exceptional talent. Through the constant refinement of our business processes we aim to exceed the expectations of clients and candidates in the timely acquisition and appointment of successful applicants. Some of our standard business processes include: • The loading of new job advertisements • The screening of suitable applicants • The interviewing of selected talent • The appointment of successful candidates Furthermore, the following background checks and verifications are typically conducted: • Qualification – Secondary and Tertiary; Courses and Certificates • Credit History and Criminal Clearance (AFIS) • Driver’s License and Identification Document (ID)

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