About the position
The Manager: Internal Audit will assist the Chief Internal Auditor in managing the operational processes of the Internal Audit Department from time to time. The Manager: Internal Audit may also be involved in strategic projects, both within the Internal Audit Department and within other areas of the bank.
TECHNICAL - INTERNAL AUDIT
- Conforms to and exhibits the ability to apply the standards of the Institute of Internal Auditors (IIA)
- Expands the team's proficiency in the internal audit standards, by providing continuous feedback on the delivery, by making concrete suggestions on how to improve on the work performed, or by leveraging experience gained in having addressed several complex situations
- Serves as a role model and champion for adapting and utilizing critical thinking, professional judgment, audit proficiency, and due care skills throughout the audit department.
- Takes responsibility for the overall execution of the audit project, through ensuring all quality-related requirements on the audit file, as well as a wrap-up and final report, are complete. Achieves follow-up on management actions to be delivered in accordance with the internal audit department's quality guidelines and methodologies.
- Ensures engagements and team activities are properly and timely planned, executed, documented, and concluded in line with applicable standards, policies, and guidelines, as well as prevailing internal methodologies and best practices.
- Supports the team in better identifying root causes of issues during project delivery by analysing the issues, patterns, and trends and proposing solutions for addressing these issues. Helping management formulate appropriate action plans.
- Helps the teams produce clear, concise, and factual audit reports, free from conjecture and focused on practical solutions that meet the bank's needs
- Takes first-line review responsibility over working papers, supporting evidence and report and ensures the audit files meet the requirements of the department's methodology and of the IIA Standards
- Ensure review notes are cleared appropriately and timely
- Ensures a systematic approach is followed with minimal audit disruption to business
- Assists Chief Internal Auditor in identifying overall business risk, analyses and documents the risks associated with business operations, as well as monitors the effectiveness of risk management processes
- Independently researches technical issues related to key challenges, or business processes, shares knowledge regularly with the team informally and through formalised knowledge sharing meetings/training, and uses these to provide practical recommendations/solutions
- Chief Internal Auditor: IA in developing the annual audit plan, and begins to support in coordinating integrated assurance and assists with the compiling of Committee and regulatory reports
- Leads the issue-tracking process with support of the team role champion, interacting with management where the team requires support and provides help in the process if progress is lagging
- Uses all sources of knowledge as input into engagement. Seeks and brings into engagements, best practices and learning from other engagements
- Monitors policies, procedures and corporate governance
- Applies an understanding of risk and fraud by identifying, fully addressing and documenting issues and by sharing this knowledge with the team
QUALITY
- Serves as ambassador for the Internal Audit brand and ensures management is made aware of value provided
- Takes ownership of quality standards and requirements before, during and after the engagement, ensuring audit client satisfaction
- Is responsible for first level quality assurance and oversight over entire audit engagement
- Coordinates compilation of entire engagement report. Ensures style and language are the same throughout and at consistent level of quality. Relates reporting, findings, or advice to the business unit.
PEOPLE MANAGEMENT
- Applies diplomacy and professionalism when interacting with colleagues, management, and team, being sensitive to different personalities
- Serves as a go-to person for the team, where these require guidance and counseling
- Is able to appropriately resolve conflict, while adhering to the Bank's values and internal audit's code of ethics at all times
- Takes leadership over the team members and ensures they are well-guided operationally
- Supports the Chief Internal Auditor in performance management of the team members
- On each audit, sets the team clear goals and manage expectations and standards
- Helps the Chief Internal Auditor build a career development and performance management system for the team, which provides regular and relevant feedback, coaches people to strive for excellence and counsels people if they cannot meet the standards
- Sets a leading example in soft skills for the team and provides constructive feedback to the team
- Checks and ensures that work papers and reports of the team members working under their team lead meet the IIA standards
- Team members are clear as to expectations and standards
DEVELOPMENT
- Demonstrates depth of skill and experience in competency area and helps the team fulfil its potential and grow
- Provides constructive, respectful input and highlighted new ideas to improve operations or service delivery, as well as to the team to ensure the audit function can develop
- Takes personal responsibility for own career development and motivates the team to develop theirs
- Creates and/or maintains a professional development plan (e.g., goal setting and learning plan) in order to continually develop skills
- Seeks opportunities and challenges. Volunteers for additional tasks and responsibilities and assists the Chief Internal Auditor on key deliverables (such as executive and board reporting)
- Identifies development areas in the team and constructively, sensitively provides feedback and, where possible, contributes to the development of team members
- Knowledgeable
Job Requirements:
Academic Knowledge:
- Internal Audit Qualification or related minimum BCom Internal Auditing required.
- BCom or /BCom (Hons), an equivalent degree in internal auditing or relevant degree
- CIA / CISA preferable or working towards completion thereof.
Foreign Languages: - N/A
Work Experience:
- Minimum 5 years in Audit and/or Internal Audit, thereof 3 years supervisory experience
2 / 2 - Internal audit articles at a Big 4 advantageous
- Internal audit exposure in Banking
Desired Skills: