About the position
We are seeking a dedicated Forex Specialist to join our company. The successful incumbent will be responsible for generating revenue for Bidvest Bank by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and maintain a portfolio of important revenue generating client relationships within the defined affluent market segment.
Key responsibilities
Financial Management
Contribute to cost management
- Plans, initiates and drives sales to achieve Elite revenue target (Business Forex and Corporate Travel Forex)
- Acquire and onboard new customers
- Ensure sales targets and budgets are met
Customer Centricity and Stakeholder Management
- Deliver on excellent customer experience aligned to Bidvest Bank services standards
- Manage portfolio through cross-selling of:
- Increase bank revenue by selling right products and services
- Market and promote Bidvest Bank through product cross-selling i.e. ABF, BMS, Trade Finance etc.
- Proactively identify migration and conversion opportunities
- Stakeholder management: legal, credit, Bankers, back office and Treasury in order to achieve clients' needs
Operational Excellence
- Anti Money Laundering (AML), Counter Terrorist Financing (CFT) and Sanctions Programmes implementation
- Ensure the receipt and capturing of customer information accurately during the account origination process
- Ensure client onboarding is aligned to internal processes i.e. compliance, credit, internal stakeholder engagement etc.
- Ensure client onboarding process is seamless
- Ensure accurate capturing, updates and amendments of customer information
People Management:
Drive people culture
- Contribute to teamwork (level of teamwork, accountability, delivery, quality & speed of information shared contribution to efficiency and effectiveness of area)
- Share knowledge and insight with team members and provide mentoring and coaching to build depth of skills and knowledge within the team
Reporting and data management
- Provide weekly/monthly sales report to track progress
- Ensure client files are reviewed and updated
- Update and managed all client interaction on CRM
Learning and growth
Personal and Intellectual Capital Development
- Take ownership for driving own career development by preparing own Personal Development Plan and achieving the objectives/milestones set out in the development plan
- Actively work towards developing knowledge related to compliance and ethical business practices trends and developments, and work towards building own Intellectual Property
Technical requirements
- Ability to develop a plan to achieve the sales objectives
- Financial acumen with sound FX business knowledge
- Can demonstrate strong success in new business sales
- Strong communicator, with understanding of sales principles
- Negotiation skills
- Able to build long-term client relationships
- Must have sound Financial Services/FX market knowledge
- Credit assessment and deal structuring skills
- Knowledge of developments in money markets, legislation and statutory requirements
Qualification and experience
- 3 to 5 years' experience in Forex or similar role
- Matric
- National Diploma - Finance/Certificate in Banking
- RE5 - Completed within allocated time
- BCom Banking, Finance, Commercial (ideal)
Desired Skills:
- Financial Services
- FX business knowledge
- Credit
Desired Work Experience:
Desired Qualification Level:
About The Employer:
The hiring company is a 2nd tier South African Commercial bank. Their service offering includes the latest innovative forex solutions, fleet management, business banking, and personal financial solutions and services. They are wholly owned by a group company.
