Expediting : Administrator at Famous Brands
Famous Brands
- Undisclosed
- Permanent Junior position
-
Midrand
- Posted 18 May 2024 by Famous Brands
- Expires in 13 days
-
Job 2566559
About the position
- Expedite the execution of scheduled load plans and ensure timely delivery, including all other logistic activities
- Monitor and live tracking of vehicles on road deliveries and execution
- Monitor and communicate potential high-risk areas
- Report and escalate breakdowns relevant DC and fleet department
- Activity being actively monitored in trade
- Compliance with the route plan
- Delivery execution on device handhelds
- Stop adherence
- Communicate ETA or delay status to customers, planners, and DC's
- Reviewing and providing short cycle feedback to DC on execution adherence.
- Maintain constant communication with support services and DCs to identify process and service improvement opportunities
- Action and closure route notification tickets
- Communicate potential missed deliveries to DC and planners
- Distribute KPI's on process flows and process adherence
- Supply daily start-up reports and end of shift updates on the day's activities to DC's
- Assist in planning and scheduling of back orders and additional approved orders outside of the primary load plan
- Releasing and allocating of orders to warehouse operations for execution outside of the primary load
- Assist with the communication to customers on short supply or out of stock
- Performing clerical duties and maintaining accurate records and files of activities
- Facilitate the flow of master data updates between the planning and execution systems
- Locations
- Fleet
- Route Sequencing
- Opening and closing times of stores
- Telephone numbers
- Device connectivity's
Desired Skills:
- communication skills.
- Attention to detail
- written communication skills
- analytical skills
- time management skills
- work shifts
- Computer Skills
- FMCG experience
- Customer Service
- MS Office (Excel
- Delivery tracking software
- Logistics/Supply Chain Diploma/Certificate
Desired Qualification Level:
About The Employer:
The core functional areas of this role are to expedite the end-to-end order cycle and service delivery to our customers. The roles' primary objective is to expedite the last mile of the operations, by tracking routes and take on-day actions to ensure operational plans are executed in full. Other objectives are Outbound communication to customer regarding deliveries and assist with inbound customer queries, offering a unique customer service to our Famous Brands franchise network.
Famous Brands
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