About the position
JOB PURPOSE
The main purpose of the job is to collect all overdue monies on the debtor’s book and to resolve any remaining outstanding amounts, minimizing bad debt, and maintaining productive business relationships with customers
KEY PERFORMANCE AREAS
MINIMUM QUALIFICATION AND EXPERIENCE
COMPETENCY REQUIREMENTS FOR THE POSITION
KPA’S: OBJECTIVES/DELIVERABLES
INPUT: ACTIONS/ACTIVITIES
The input, actions, activities and objectives the employee is required to achieve. The employee is held accountable for the achievement of these activities
· Credit application approval
· Credit application approval – vetting & assessment of accounts/renewals and control of all mandates
· Account management
· Interface with Sales Management and Store Management regarding credit decisions
· Account queries
· Assist with any queries on accounts
· Debtors recoveries
· Collections of overdue debts on due date
· Responsible for debtor recoveries
· Negotiate documentation and payment terms with customers
· Ensure adherence to Policy and procedure
· Ensuring credit and collection policies and procedures are followed within your team
· Reporting
· Daily/weekly/monthly reporting to support office and branch level
· Review monthly reporting (overdue, collections, handed over matters)
· Report on the assessment and associated risks
· Review Debtor reconciliations
· Account quotations
· Approving of prepaid accounts/quotes accounts
· Credit Management
· Credit guarantee management
· Review all credit applications and accept or reject credit recommendations for the region
· Responsible for obtaining and submission of all documents to Divisional Credit Manager
· Control Mandate requirements
· Control of adhering to national mandate requirements
· Project admin control
· Control of low-cost projects admin
· Credit Control Activities
· Day to day/monthly Credit Control activities
· Forwarding of monthly statements to clients
· Oversee the forwarding of monthly statements to clients to keep them updated on debt repayments
· General administration
· Establish and maintain standard administration and workflow process for the team.
· Initiate process improvement and quality reviews to simplify and improve productivity.
· Ensure that all filing and paperwork is up to date
· Maintain Customer credit files
· Resolve credit issues with customers
· To uphold and promote the company values and culture
· Living and promoting the Company values by always performing duties with:
· Honesty
· Respect
· Accountability
· Resourcefulness
· Energy
· Living and displaying the company culture through behaviours such as:
a) Customer centricity
b) Effective self-management and teamwork
TO APPLY:
Desired Skills:
- Communication
- Creditors
- Debtors
- Finance
- Retail
About The Employer:
Exciting career opportunities for 24x Credit Controllers (Debtors) within a large retailer who is experiencing exponential growth to join their team based in Cape Town.
Employer & Job Benefits:
- Provident Fund Contribution